Industries We Serve:
Tailored Solutions for Product OEM and Technology Product Companies
Learn about our industry-specific solutions. We meet unique challenges with innovative strategies, driving efficiency and success across all sectors we engage with.
Industries We Serve:
Tailored Solutions for Diverse Sector
Product OEM
Enhance Product OEM Support with AI Automation
Products have grown more complex, and product cycles have shortened. Frontline teams of Product OEM companies are dispersed, often in multilingual environments, making it challenging to keep everyone updated with the latest manuals and SOPs. Elisa addresses this by centralizing the company’s process and product information in an AI knowledge cloud, thus acting as an extended brain for teams.
Technology Products
Intelligent Support Automation for Technology Products
Frequent product changes due to new variants and technology updates make it challenging for internal team to respond to client queries. Hence, Elisa acts as a wingman for your sales and service teams by comprehending product information in real-time and directly resolving customer queries. This reduces customer query resolution time, decreases the number of tickets raised, and enhances overall customer satisfaction.
Get the Inside Scoop: Case Study
Discover how our innovative solutions drove success and transformed outcomes in real-world scenarios.
Empowering Sales and Customer Service Teams with AI Knowledge Engine at a swiss deep tech company
Our client a swiss deep tech company implemented Elisa, a private AI knowledge engine harnessing the prowess of cutting-edge GenAI technologies, to address the challenges faced by their frontline teams. By leveraging AI technology, Elisa transformed the frontline teams into more efficient, knowledgeable, and responsive units.