FAQs, articles, product documentation
Website content, blogs, youtube videos, community channels
Other internal sources for knowledge sharing/query resolution
ChatGPT models understand complex sentence structures and nuances, making conversations more engaging and meaningful.
ChatGPT models retain information from previous parts of a conversation, resulting in more relevant responses.
Traditional chatbots work with predefined rules and responses. ChatGPT assistants generate appropriate answers even for queries they haven’t been trained on.
Traditional chatbots require extensive rule-based programming. ChatGPT models learn for respective use cases much faster.
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